FREQUENTLY ASKED QUESTIONS
Tour tickets can be booked online here.
We accept Mastercard and Visa. All tour prices are inclusive of GST and Naturaliste Tours reserves the right to alter times and/or fares without prior notice.
All children travellers must be accompanied by an adult. Child booster seats are required for children aged 4-7 years. Child booster seats are available upon request prior to tour departure or the customer may supply their own. Due to the nature of our tours, they are not suitable for children under 4 years of age.
Be prepared for the great outdoors! Comfortable walking shoes or boots, clothing to suit variable weather conditions, sun hat, rain jacket, sunglasses, a small bag is permitted (we do not have room for luggage/suitcases or large backpacks), camera and binoculars for checking out the wildlife!
Morning Tea is included on the 8.35 am tours from Phillip Island and Lunch is included on all other tours. Bottled drinking water is available in the vehicle.
Taking up to 11 passengers, we tour the island in an air conditioned, purpose built off road tour vehicle. We call him “Bruce”! The vehicle is 4WD and does require entering and exiting via fold down steps which require passengers with a good level of fitness. It would not be suitable for those with limited mobility, pregnant or knee/back/neck issues.
There is a small amount of walking. Entering and exiting the 4WD tour vehicle via fold down steps requires passengers to have a good level of fitness. It would not be suitable for those with limited mobility, pregnant or back/neck issues.
There is bathroom on the ferry and once on the island there are bathroom facilities at the Tankerton, French Island Jetty and at the lunch and morning tea stops.
Yes, we offer private touring on French Island. We can create an itinerary to suit your groups interests. Please call Naturaliste Tours on 5257 4570.
Yes, if you would like to catch a later ferry back please let our guide know prior to the end of the tour. Please note, however, Naturaliste Tours will not be responsible should you miss the last ferry or if the ferry cancels due to weather conditions.
Please arrive at the jetty at least 10 minutes prior to departure.
Street Car parking is available at both Stony Point and Cowes, however, it is not secure and the company does not take responsibility for the cars of passengers left at the piers.
Weather and sea conditions, as well as tidal variations can make operations challenging in this area. In the interest of passenger safety, Western Port Ferries cannot guarantee operations daily in accordance with our timetable. Passengers are encouraged to visit our website on the day of travel to check the operation times.
If the ferry transfer is cancelled we will fully refund 100% of your tour and ferry ticket.